Membership & Gift Voucher FAQs - Covid-19
Will I have to do anything to re-activate my membership when you reopen?
We’ll take care of it all for you. We’ll also keep you in the loop for updates, so please ensure you’re ready to receive emails from us. If you need to update your account details please see here.
I’m an Everyman Member. What happens now?
If you have paid in full:
• Your membership has been extended for the time closed and is ready to use again right away.
If you pay by monthly Direct Debit:
• Your payments were frozen when your venue was closed. Payments will resume again from 17th May with your membership extended for the time closed.
My voucher is due to expire in the time the venue is closed, what can I do?
Please get in touch with our customer service team on [email protected] and they will be able to extend your voucher.