FAQs
Uncertain of anything on our website? Would you like to find out further information? Visit our FAQ sections below to see if we can answer your questions, if you need more help with your enquiry please contact us using our online general enquiry form or if you wish to speak to an Everyman representative please call us on 01233 555642.
General FAQs
Tickets, Booking information & Screenings
HOW MUCH ARE TICKETS?
DO YOU OFFER ANY CONCESSIONS ON TICKET PRICES?
WHAT IS BABY CLUB?
WHAT IS TODDLER CLUB?
CAN I BRING MY BABY TO REGULAR SCREENINGS?
MY CHILD IS TWO YEARS OLD, CAN WE STILL COME TO THE BABY CLUB?
WHAT IS A FAMILY TICKET?
WHAT ARE RELAXED SCREENINGS?
HOW LONG ARE YOUR ADS AND TRAILERS?
CAN SOMEONE UNDER THE AGE REQUIREMENT GO TO SEE A 15 OR 18 RATED FILM WITH AN ACCOMPANYING ADULT?
WHAT IS SILVER SCREEN?
WHAT’S THE DIFFERENCE BETWEEN OUR GALLERY, CLUB SUITE AND PREMIER SEATS AT EVERYMAN HAMPSTEAD?
WHERE ARE YOUR CINEMAS LOCATED?
I LEFT A PERSONAL ITEM AT ONE OF YOUR CINEMAS LAST NIGHT, HOW CAN I CONTACT THE VENUE?
DO I NEED TO PRE BOOK TICKETS?
HOW CAN I BOOK TICKETS?
DO I NEED TO BE A MEMBER TO BUY TICKETS ONLINE?
DO I NEED TO BRING THE CREDIT CARD I BOOKED WITH IF I HAVE AN E-TICKET?
CAN I EDIT MY BOOKING?
I RECEIVED AN ERROR WHILST TRYING TO MAKE MY BOOKING?
CAN I RECEIVE A REFUND IF I CANCEL MY TICKETS?
WHY IS THERE A £2.25 BOOKING FEE AND HOW CAN I AVOID IT?
WHY IS THE ONLINE BOOKING FEE NOT INCLUDED IN THE HEADLINE PRICE WHEN IT IS FIRST DISPLAYED ONLINE?
I WANT TO BOOK A FILM SHOWING IN TWO WEEKS BUT I AM UNABLE TO SEE THE DATES AVAILABLE?
HOW LONG WILL A FILM BE SHOWING FOR?
Food & drink
DO YOU SELL ANY FOOD OR DRINK?
CAN I TAKE MY OWN FOOD INTO EVERYMAN CINEMA?
CAN I HAVE A LOOK AT THE CINEMA BAR MENUS ONLINE?
DO ALL OF YOUR CINEMAS HAVE A BAR AND RESTAURANT?
CAN FOOD AND DRINKS BE DELIVERED TO MY SEATS?
CAN I ORDER FOOD AND DRINKS THROUGHOUT THE FILM?
Accessibility
DO THE VENUES HAVE DISABLED ACCESS?
DO YOU ACCEPT CEA CARER CARDS (CINEMA EXHIBITIONS ASSOCIATION)?
HOW CAN SOMEONE WITH A CEA CARD BOOK IN ADVANCE ON YOUR WEBSITE?